Account

Delete your Neslet account

You can delete your Neslet account and the data linked to it at any time, either in the app or by emailing us. This page explains both ways and exactly what gets deleted.

App: Neslet (Android) Developer: Neslet

How to delete your account

Fastest

In the app

  1. Open Neslet and sign in.
  2. On the Home screen, tap the Settings icon at the top.
  3. Scroll to Danger zone and tap Delete account.
  4. Read what will be deleted, type DELETE, and tap the delete button.

Your account is deleted immediately and you're signed out.

Without the app

By email

  1. Email [email protected] from the email address you use for Neslet.
  2. Use the subject Delete my Neslet account.
  3. We may reply to confirm the request comes from you.

We'll delete your account within 7 days and email you when it's done.

Email a deletion request

What gets deleted

When a household member deletes their account, the following is deleted from our live database straight away:

  • Your login (email address and password) and your profile name
  • Your household membership
  • All the expenses, income and savings deposits or withdrawals you added
  • All records of money given to you or by you between members
  • Your personal budgets
  • Your budget alerts and push notification tokens
  • Invite codes you created
  • Your link to the invite code you used to join (the code itself stays in the household's records, without your name)

The household itself, and the entries other members added, stay in place for them.

Because your savings deposits are deleted too, the household's savings balance may go down. If it would go below zero, the app shows it as zero.

If you're the household admin

Deleting the admin's account deletes the whole household for everyone. This can't be undone.

In addition to your own account, this deletes from our live database straight away:

  • Every member's expenses, income, money given between members, budgets and savings entries
  • The household's categories, savings goal, alerts and invite codes
  • The household itself

Other members keep their logins. The next time they open Neslet, they can create a new household or join another one.

What may remain after deletion

We don't keep a separate copy of your account or entries, and nothing is kept for advertising or analytics, because Neslet doesn't use either. A few things are outside the live database and may remain for a while:

  • Backups: our current database plan has no automatic backups, so there is no backup copy today. If we turn on backups later, deleted data could stay in a backup until it expires (for example, 7 days on Supabase's Pro plan). We'll update this page if that happens.
  • Security and technical logs: our hosting and sign-in provider, Supabase, keeps logs of requests and account events (such as sign-ins and password resets, with the email address and IP address involved). These logs aren't deleted with your account. They're kept for limited periods under Supabase's retention settings, and used only for security and troubleshooting.
  • Email and notification providers: Brevo (account emails), Expo and Google (push notifications) may keep their own delivery records under their own policies.
  • Exported files: spreadsheets exported from the app stay on the phone that saved them. If you're a member, the admin's household backup may include your entries. We can't delete those files.

On your phone, deleting your account signs you out and turns off app lock. To remove everything from the phone, uninstall the app.

Before you delete

  • Want a copy? On the Delete account screen, or in Settings, you can export your data as a spreadsheet (CSV) file first. Admins can export the whole household.
  • Just want a break? You can simply log out instead. Your data stays safe until you come back.

Need help?

Email [email protected] and we'll help. You can read more about how we handle data in our Privacy Policy.